Responsible Gaming at Just

At Just, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. We at Just Casino are committed to promoting responsible gaming practices across every product we offer, including slots, live casino, table games and JustSport betting markets. This page explains the tools, limits and support resources we provide to help you stay in control of your play.

Our Commitment to Safer Gambling

Our Just platform is designed with player welfare at its core. We at Just want every visitor, whether searching for our Just Casino login or browsing through Just Casino promo codes, to understand that entertainment comes first and spending should always be within what you can afford. Our Just team works continuously to identify signs of problematic play and to intervene where necessary, in line with our Curaçao Gaming Authority licence obligations.

We recognise that gambling can become harmful for some individuals, and we take this seriously. Just Casino does not target vulnerable groups, and we actively restrict access from territories and age groups where gambling may be prohibited or unsuitable.

Age Verification and Access Restrictions

We only permit registration and real-money play from individuals who are at least 18 years old, or the applicable legal age in their jurisdiction, whichever is higher. During our verification process, our Just Casino compliance team may request Proof of Identity and Proof of Address documents to confirm eligibility.

  • We restrict access for users located in jurisdictions listed under our Restricted Countries Policy
  • We suspend accounts where age or residency cannot be verified
  • We void winnings where documentation reveals ineligible registration

Tools We Provide to Manage Your Play

Our Just Casino account dashboard includes a range of responsible gambling tools that you can activate at any time through your account settings or by contacting our support team.

Deposit Limits

We allow you to set daily, weekly or monthly deposit limits on your account. Once set, these limits cannot be increased immediately; any increase request is subject to a cooling-off period, while decreases take effect immediately. Please note that deposit limits cannot be applied to cryptocurrency deposits, so we encourage crypto users to monitor their spending independently.

Loss and Wagering Limits

We offer the option to cap the amount you are willing to lose over a chosen period. Our Just system tracks your net losses in real time and will prevent further wagers once your selected limit is reached within that period.

Session Reminders and Time-Outs

We provide session reminder pop-ups that notify you of elapsed playing time. If you prefer a short break, you can activate a time-out of 24 hours, 7 days or 30 days, during which we will suspend your access to real-money play entirely.

Self-Exclusion

If you feel that you need a longer break, we offer self-exclusion periods ranging from 6 months up to 5 years, or permanently. Once self-exclusion is activated through our support team, we will close your account to deposits, bonuses and marketing communications for the chosen duration, and reactivation before the period ends will not be granted by us at Just Casino under any circumstances.

Reality Checks

We display periodic reality check notifications during gameplay sessions, reminding you of your current session length and net wins or losses, so you can make an informed decision about whether to continue playing.

Recognising the Signs of Problem Gambling

We encourage every player to reflect honestly on their gambling habits. Common warning signs that we ask our community to watch for include:

  • Spending more money or time gambling than originally intended
  • Chasing losses with further deposits
  • Borrowing money or neglecting responsibilities to fund play
  • Feeling anxious, irritable or preoccupied with gambling
  • Hiding gambling activity from family or friends

If any of these apply to you or someone close to you, we strongly recommend using our self-exclusion or deposit limit tools immediately, or reaching out to our support team for guidance.

Support Organisations We Recommend

We are not a counselling service, but we at Just Casino work alongside independent organisations that specialise in gambling support. We recommend contacting the following resources if you require professional assistance:

  • GamCare - confidential advice and support for gambling-related harm
  • BeGambleAware - information, advice and free support tools
  • Gamblers Anonymous - peer support meetings and recovery programmes
  • GambleAware - national helpline and online resources

Our Just Casino support team, available 24/7 via LiveChat and email at support@Just Casino.com, can also direct you toward the appropriate resource based on your location and circumstances.

Our Approach to Marketing and Bonuses

We design our bonus structures, including our welcome bonus and Space Club loyalty scheme, to reward engaged play without encouraging excessive spending. Once you activate self-exclusion or a time-out, we will immediately suspend all promotional emails and bonus eligibility connected to your Just account. We also prohibit bonus stacking and restrict certain high-risk betting patterns under our general terms, which supports healthier play habits across our platform. For details on current offers, see our Just Casino bonus page.

Protecting Minors

We take strict measures to prevent underage access to Just Casino. We recommend that parents and guardians install filtering software such as Net Nanny, CyberSitter or Qustodio on any shared device to prevent minors from accessing gambling websites. We also advise against storing saved passwords or auto-fill payment details on devices accessible to minors.

Reviewing and Updating Your Preferences

You can review, adjust or cancel any responsible gambling tool through your account settings or by contacting our support team directly. We at Just Casino are here to help you make informed choices, and we will never pressure you to reverse a limit, time-out or self-exclusion decision you have made in good faith. Our goal is simply to ensure that your experience with Just remains safe, transparent and enjoyable.