Just Privacy Policy

At Just Casino, we understand that your personal data matters, and we are committed to protecting it at every stage of your journey with us. This Privacy Policy explains how we at Just Casino collect, use, store and safeguard your information when you visit our website, register an account, or play games on our platform. By using our services, you agree to the practices described below.

Information We Collect

When you create an account or use our services, we collect several categories of information to verify your identity, process transactions, and comply with our licensing obligations under the Curaçao Gaming Authority. Our Just Casino registration process requires accurate and complete details, and we reserve the right to request additional documentation at any time.

• We collect identity information such as your name, date of birth, address and nationality during Just Casino login and registration.
• We gather contact details including email address and telephone number for communication purposes.
• We record financial information, including payment method details, deposit and withdrawal history, and transaction amounts.
• We track gameplay activity, including bets placed, games played, and session duration, to maintain accurate records and detect unusual patterns.
• We collect technical data such as IP address, device type, browser information and operating system when you access Just Casino online casino services.
• We may collect Proof of Address or identity documents where residency verification is required, particularly for citizens of countries subject to our bonus restrictions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse how our platform is used. Our Just Casino app and website rely on cookies to keep you logged in, personalise promotional offers, and measure the effectiveness of our marketing campaigns. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

How We Use Your Information

We use the information we collect for a variety of legitimate business purposes connected to operating Just Casino responsibly and securely. We process your data to verify your identity, prevent fraud, and ensure compliance with anti-money laundering regulations under our Curaçao licence.

• We use your data to process deposits and withdrawals, including fee-free and instant transactions across our supported payment methods.
• We verify your identity before granting access to a Just casino bonus, free spins, or any Just casino promo code offer.
• We monitor account activity to detect bonus abuse, including prohibited betting patterns described in our General Terms.
• We send you communications about your account, transactions, and, where you have consented, promotional material such as Just casino no deposit bonus codes or seasonal offers.
• We analyse aggregated data to improve our game selection, website performance, and the overall Just Casino experience.
• We use your information to administer our Space Club loyalty scheme, calculate reward points, and determine VIP Galaxy eligibility.

Legal Basis for Processing

We process your personal data on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate business interests, and, where applicable, your consent. Where you reside in a restricted jurisdiction, we are unable to process deposits or facilitate gameplay, and any data submitted in breach of our Restricted Countries Policy may still be processed for compliance and fraud-prevention purposes.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate Just Casino effectively and lawfully.

• We share data with payment processors and financial institutions to complete deposits and withdrawals via methods such as Interac, MiFinity, AstroPay, and supported cryptocurrencies.
• We share information with identity verification providers to confirm your age, identity, and place of residence.
• We disclose data to regulatory authorities, including the Curaçao Gaming Authority, when legally required.
• We may share information with game providers and live casino operators, such as Evolution and Pragmatic Play Live, strictly for the purpose of delivering gameplay services.
• We work with fraud prevention and security services to protect our platform and our players from unauthorised activity.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting obligations. Even after you close your Just Casino account, we may retain certain records, particularly those related to financial transactions and verification documents, for the period required under Curaçao gaming regulations.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Here at Just Casino, we use encryption protocols, secure servers, and restricted internal access controls to safeguard sensitive information, including payment details submitted through our Just casino sign up bonus and deposit processes.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to respect these rights wherever applicable and will respond to verified requests in a timely manner.

• You have the right to request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including direct marketing communications.
• You can withdraw consent at any time where processing is based on consent, such as marketing emails about a Just casino promo code no deposit bonus offer.

To exercise any of these rights, you may contact us directly using the details provided below, and our support team will guide you through the verification process required to protect your account security.

International Data Transfers

As Just Entertainment B.V. operates internationally and serves players across multiple localised editions, including Canada, Australia, New Zealand, and Argentina, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers are conducted with adequate safeguards in place.

Children's Privacy

Our services are intended strictly for individuals of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that a minor has registered an account, we will take immediate steps to close the account and delete associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of Just Casino online services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out to our support team via LiveChat, available 24/7, or by email at support@Just Casino.com. We are here to help and will address your enquiry as promptly as possible.